Admin RBAC AD Admin

Dispute Management

Support tickets linked to bookings with authorized resolution updates.

TicketBookingIssuePriorityStatus
TCK-901BK-1042Refund not receivedHighOpen
TCK-899BK-1038Late arrivalMediumResolved

Resolution Notes

Only authorized admins can update resolution notes.
Admin Portal prototype. Back-office actions are UI-only and API-ready.